$50 Fee for No Show or Late Cancellation
Beginning May 1, 2023, a $50 fee will be charged for a no-show appointment or late cancellation of a scheduled appointment.
The $50 fee may be charged within 24 hours of a scheduled appointment.
Canceling your appointment early allows us to open the schedule for someone else in need.
Also note, late arrivals for an appointment are subject to be rescheduled.
New Program to Enhance Your Care
White Hall Family Medicine is now participating in Primary Care First. Primary Care First is an innovative healthcare payment program that aims to improve our patients’ care experience.
Giving doctors extra support to help you get better care
Our goal has always been to provide you with the highest quality of care. Through Primary Care First, we will receive additional resources from Medicare and other health insurance companies to help us enhance our work and provide you with the best quality, patient–centered care.
More information for patients with Original Medicare
As part of this program, Medicare will start sharing some of your personal health information with us, such as when you receive care at hospitals, emergency departments, and specialist offices. This will help provide us with a more complete picture of your health and allow us to better coordinate your care.
If you want to stop Medicare from sharing this information, you should call 1-800-MEDICARE (1-800–633–4227). TTY users should call 1-877–486–2048.
Your Medicare benefits are not changing, and this program is only intended to enhance the healthcare you receive at White Hall Family Medicine. You still have the right to use or visit any doctor or hospital that accepts Medicare, at any time. Your doctor may continue to recommend that you see particular doctors for your specific health needs, but it is always your choice which doctors you use or hospital you visit.
Questions?
If you have questions or concerns, you can call our office at 870–247–9499 or bring it up at your next appointment.
For more information about this new Medicare program, please:
We Now Offer Mobile Check-in!
We’re excited to now offer mobile check-in! Please look for an email/text message a few days before your appointment from Phreesia, our new check-in system, which will allow you to register for your appointment from home and at your convenience. It will also allow you to complete some of the health questions and screeners that are useful for your visit with our providers.
Call Us First!
- You can call for medical advice at any time of the day or night. If we are closed, please call our after-hours cell number 870-872-9499.
- If you are a current, established patient, we offer same-day or next-day appointments for urgent issues. If your WHFM provider is out of the office, our nurse practitioner and an on-call physician are available.
- We have lab and x-ray services here in the office. Save yourself an expensive ER bill and find out if it is a break or just a sprain here at WHFM. We can also test for strep and flu.
- Some insurance companies make you pay more out of pocket if you go to an urgent care clinic instead of your primary care clinic.
In a life-threatening emergency call 911 or go to the closest emergency department right away.
Let’s Us Know How We Are Doing
Let us know how we are doing as your health partner by clicking on the button below and taking a short survey. We appreciate your feedback.